New VOIP install bringing high-end phone service, new calling features to campus

Information Technology Services

KEARNEY – Information Technology Services has begun the campus-wide deployment at UNK of Voice over IP (VoIP) phone service.

By June 2018, we will replace almost 1,000 analog phones in more than 30 buildings with Cisco VoIP phone sets and service.

VoIP offers greater functionality, features and capabilities that can help you and those you work with be more productive and efficient. We are implementing this project in collaboration with the Lincoln campus, enabling us to also provide toll-free calling between the UNK and UNL campuses.

Other new features include high quality two-way speaker phones, call history, delivery of voicemail messages (audio files) via email, instant messaging and presence.

Installations are planned by building and will follow a monthly schedule. Otto Olsen, Fine Arts and Thomas Hall are currently in progress.

ITS staff and Technology Coordinators are working together and with departments to determine the requirements for each installation. Faculty and staff will have opportunities to attend training.

A VoIP website is available with project updates and schedules, as well as phone set selections and features.

If you have additional questions about the project, please feel free to contact me at 308.865.8950. If you have specific technical questions regarding your new phone service, please contact the UNK Helpdesk at 308.865-8363 or by email

Additional information can also be found at

Project Status
IT has started its VoIP project, which includes all Centrex phones being replaced by new Cisco VoIP phones over the next nine months. Phones are being replaced on a building-by-building basis. The following is a tentative timeline that could change depending on conditions encountered during deployment, testing, and migration:


In Progress
Otto Olsen
Fine Arts Building
A.O. Thomas Hall

Calvin T. Ryan Library
Memorial Student Affairs

January 2018
Copeland Hall
Bruner Hall of Science
Museum of Nebraska Art

February 2018
Warner Hall

March 2018
College of Education
Health and Sports Center
Cushing Coliseum
Cope Stadium Field House
Foster Field

April 2018
Ockinga Seminar Center
Welch Hall
Communications Center
General Services Building
Central Utilities Plant
Heating Plant East
Heating Plant West

May 2018
West Center
Frank House
Kearney Aviation Center
NSC Driving Range
Nebraska Student Union

June 2018
Conrad Hall
Centennial Towers East
Centennial Towers West
Mantor Hall
University Residence South
University Residence North
Randall Hall
Antelope Hall
Nester Hall North
Nester Hall South
Men’s Hall