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You are here: Home / Business & Technology / UNK workshop trains managers on business leadership, turnover, customer service, ethics, millennials

UNK workshop trains managers on business leadership, turnover, customer service, ethics, millennials

January 10, 2018 by admin

Post Views: 1,608
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KEARNEY – An upcoming workshop at the University of Nebraska at Kearney includes eight different sessions focused on developing business leadership skills.

The Management Development Workshop is geared toward business managers and includes training from UNK faculty experts in areas such as reducing turnover, conflict management, customer service, working with millennials, ethical leadership and making decisions.

The training is from 7:30 a.m. to 4:45 p.m. Jan. 18 at UNK’s Nebraskan Student Union in rooms 310 and 312. It is hosted by UNK’s executive education program.

Registration is 5 for UNK employees and 0 for others and can be done at www.unk.edu/bizleaders

Each session is developed to educate attendees in a way that allows for both learning and practical application back in their organization.

Management Development Workshop
8 to 9:45 a.m. – “Solution – Focused Conflict Management,” Grace Mims, department chair, UNK Counseling and School Psychology, and Marissa Fye, assistant professor, UNK Counseling and School Psychology.
8 to 9:45 a.m. – “Reducing Turnover and Absenteeism,” Noel Palmer, associate professor of management, UNK College of Business and Technology
10 to 11:45 a.m. – “Strengths-Based Management,” Susan Jensen, professor of management, UNK College of Business and Technology
10 to 11:45 a.m. – “Effective Customer Service,” Lisa Tschauner, assistant director, Center for Entrepreneurship and Rural Development and owner Open for Business magazine
12:30 to 2:15 p.m. – “A Positive Approach to Leadership,” Kyle Luthans, professor of business and chair, UNK Management Department
12:30 to 2:15 p.m. – “Job Crafting: Creating Meaningful Work,” Daniel Chaffin, assistant professor of management, UNK College of Business and Technology
2:30 to 4:15 p.m. – “Ethical Leadership and Decision-Making,” Noel Palmer, associate professor of management, UNK College of Business and Technology
2:30 to 4:15 p.m. – “Working with Millennials,” Brooke Envick, associate professor of management, UNK College of Business and Technology

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Writer: Todd Gottula, Director of Communications, 308.865.8454, gottulatm@unk.edu
Source: Aliese Hoffman, 308.865.8199, hoffmanal2@unk.ed

Management Development Workshop Session Details

Filed Under: Business & Technology, News Tagged With: Absenteeism, Customer Service, Development, Ethics, Management, Millennials, Workshop

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