KUDOS awards recognize university staff for their professional expertise, service and “superior dedication” to UNK and University of Nebraska. It is the university’s top staff award.
Berg has been a member of the UNK staff since 1998.
Her responsibilities include oversight of student account and cashiering operations to ensure policy compliance in the collection of student debt; supervision of a staff of five who assist in areas of student accounts, cashiering and collections; and configuration and testing of Peoplesoft and MyBlue financial aspects, including rate tables, student- and third-party bills, waivers, refunds, payments, write offs, tax forms and security.
Berg’s work requires her to follow stringent procedures and continuous testing of upgrades and enhancements.
“Some of her colleagues go so far as to classify her responsibilities as dry and tedious,” said Director of Finance Jill Purdy. “But it is important work, the results of which extend throughout the campus. Her organized, honest and disciplined work ethic makes her a perfect fit for these responsibilities. There are so many good things to say about Jolene that it is hard to stop.
“Her calm, optimistic, kind and friendly nature serve her well in building and maintaining strong relationships in her office and across the university.”
Berg was also recognized for her work as UNK’s Student Financial Functional Lead in the 2008-10 PeopleSoft Implementation. This endeavor required weekly travel to Lincoln, significant overtime, and constant collaboration with peers and consultants. In May 2017 another major upgrade to the system required many more hours of review and testing while maintaining her regular workload. She has adapted to significant technological changes in her 19 years at UNK.